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Hosting FAQs |
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Q-01:
Is your 30-day money back
guarantee 100% money back? |
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Ans: Yes, full refund, except setup fees are
not refundable. |
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Q-02:
Can I upgrade my hosting plan at anytime? |
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Ans:
Yes, you can upgrade hosting
plan at anytime, or you can switch
to our dedicated server. |
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Q-03:
Is there any ftp access or website viewing before the names
servers get changed in the registars? |
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Ans: Yes, you can use the server IP
for FTP and viewing the site. |
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Q-04:
Is there any way to view the website/pages before the dns
servers get changed in the registars? |
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Ans: Yes, a temporary URL will be
automatically generated. (Windows Hosting) |
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Q-05:
Do you support sub-domains? |
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Ans: Yes, you can have http://subdomain.yourdomain.com. |
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Q-06:
Should I upload my files to the wwwroot directory? |
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Ans: The wwwroot
is the root directory where you store your Web pages. Anything that you
do not want people to access, has to be out side of that folder. For
example, /data folder is for database. |
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Q-07: Why I don't see my
files in the control panel under FTP? |
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Ans: You do not see any files, but
only folders in the FTP explorer so that you can create FTP user to the
selected directory. |
